Blacklisted Casino

Vanguards has been blacklisted by CasinoAudit. We strongly advise against playing at this casino. All rating scores have been reset to zero.

Reason: Very high risk of non-payment at 50% according to reports
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Vanguards Score Breakdown

How we calculated the overall 0/100 score for Vanguards

FBS0TRS0PSS0PCV0UXS0CRA0
Score Formula Weights
FBS
30%
TRS
30%
PSS
20%
PCV
5%
UXS
5%
CRA
10%
Fair Bonuses Score
FBS · 30% weight
0
Low-60 vs avg
Poor bonus conditions with high wagering, low caps, or restrictive terms that significantly diminish bonus value.
Trust & Safety Score
TRS · 30% weight
0
Low-83 vs avg
Significant trust concerns. Weak or absent licensing, opaque terms, or reported issues with fairness.
Payout Speed Score
PSS · 20% weight
0
Low-83 vs avg
Declared payout window: more than 7 days. Very slow payout processing. Extended waiting periods and potential friction significantly impact player experience.
Payment Convenience
PCV · 5% weight
0
Low-60 vs avg
Very restricted payment methods. Few options, high fees, or low withdrawal limits create a poor payment experience.
UX & Mobile Experience
UXS · 5% weight
0
Low-80 vs avg
Poor UX with significant problems in site speed, navigation, or mobile experience that hinder usability.
Customer Reviews Aggregated
CRA · 10% weight
0
Low-67 vs avg
Poor player reputation. Predominantly negative feedback with serious complaints about payouts, support, or fairness.

Vanguards Overview

Independent audit across 6 scoring pillars · Our methodology

Score0
Low
Overall CasinoAudit score
High caution — approach carefully
-72 vs platform avg

⛔ Vanguards is on our blacklist. Every metric has been zeroed out and we strongly recommend you avoid this operator. Looking for a safe alternative? Browse our top-rated casinos for Australians.

✦ Strengths
  • Unique Rival Gaming i-Slots with interactive storylines
  • 24/7 customer support via live chat and phone
  • Regular promotional offers and reload bonuses available
  • Accepts cryptocurrency payments including Bitcoin
  • VIP loyalty program with cashback and perks
⚑ Watch out
  • Casino is blacklisted by multiple reputable review sites
  • Very high risk of non-payment at 50% according to reports
  • Not licensed in Australia and lacks local player protections
  • Reported withdrawal delays of 8 days or longer
  • Download-only software limits accessibility and convenience
Key metrics
Min deposit25 AUD
Payout speed> 7 days
Withdrawal limit2000 AUD
Established2009
OperatorCyberRock Entertainment N.V.
Features & support
AU playersRestricted
KYC requiredRequired
24/7 supportAvailable
Live chatYes (EN)
VIP programAvailable
PlatformRival Gaming
Links & languages
Website Blacklisted Casino
Languages
ENFR
Support langs
EN
Licences
Curacao Gaming Authority
Currencies
GBPUSDEURAUDZAR+8 more
Game types
Pokies (Slots)BlackjackRouletteLive Roulette+6 more

Payment methods

Neteller
MiFinity
USD Coin
MasterCard
Skrill
Visa
Tether
Neosurf
Bitcoin
Bank Transfer
TRON
Ethereum
Bitcoin Cash
+2 more

Game providers

Rival
Saucify
Fugaso
Tom Horn Gaming
SmartSoft Gaming
Felix Gaming
Vivo Gaming
Spinomenal
Betsoft

Website screenshots

Vanguards Fair Bonuses Score (FBS)

How strong, fair and transparent the bonus terms at Vanguards really are

FBS—
Low
Fair Bonuses Score

We haven't collected enough structured bonus data for Vanguards yet. Our team is working on a full audit of their promotions programme. Check back soon — we update our audits regularly as new data becomes available.

We don't have enough structured bonus data for Vanguards yet. Check back soon — we update audits regularly.

Vanguards: Trust & Safety Analysis

TRS combines licensing strength, T&C analysis, and support quality for Vanguards

TRS89
Trust Score
High
Strong trust signals
+6 vs platform avg
TRS Formula Weights
License
50%
Terms
45%
Support
5%
License Score
50% of TRS
85
High+4 vs avg
Terms Score
45% of TRS
94
Excellent+8 vs avg
Support Score
5% of TRS
80
High-2 vs avg

Licensing

1 license
Curacao Gaming Authority
Weight: 85

Terms & Conditions Analysis

Low risk
Last snapshot: 15 May 2026·Refreshed weekly
3 red flags3 yellow flags
Unilateral Changes to TermsRed flag
The casino reserves the right to change terms without notice, which can lead to unexpected restrictions or losses for players.
The player accepts that the Casino may change, add or subtract from the terms and conditions at any time without previous warning.
Be cautious and regularly check the terms for changes that may affect your rights.
Sole Discretion for Account ClosureRed flag
The casino can close accounts and forfeit funds at its discretion, which poses a significant risk to player funds.
Any infringement of said agreement... will be considered a breach of terms and conditions and grounds for termination of the account and forfeiture of any winnings.
Consider the risks before depositing large amounts, as your account can be closed without recourse.
Offshore LicensingRed flag
The casino is licensed in Curacao, which may not provide adequate player protections for Australian players.
The Casino is registered, licensed and regulated by the Government of Curacao for the purpose of operating an online casino.
Consider playing at casinos licensed in jurisdictions that offer better protections for Australian players.
Limited Refund PolicyYellow flag
Refunds are only available under strict conditions, which may not be favorable for players.
We offer the option of a refund on all deposits made on our websites. However, certain conditions have to be met.
Understand the conditions for refunds before making deposits to avoid potential losses.
Withdrawal Limits and FeesYellow flag
There are maximum withdrawal limits and fees that could reduce the amount you receive.
The casino operates a maximum withdrawal limit of 10,000 credits per month and 1,500 credits per withdrawal.
Check your withdrawal limits and fees before making large deposits.
KYC Documentation RequirementsYellow flag
The casino requires documentation for withdrawals, which can delay access to your funds.
For a withdrawal to be approved, the player will be asked to submit certain documentation and information in order to verify the account.
Prepare your identification documents in advance to avoid delays when requesting withdrawals.

Customer Support

80/100
Live chat available
24/7 support
English website
English live chat
AU players supported
Trust scores are based on publicly available data: licensing registers, AI-scraped Terms & Conditions, and support capability checks. Scores update automatically when new data becomes available. Always verify information independently before making deposit decisions.

Vanguards: Payment Convenience

Cashier coverage, AU-friendly methods, and currency support

PCV48
Payment Convenience
Low
Limited options
-12 vs platform avg

Not available for Australia

Vanguards scores below average for payment convenience with just 17 methods and 13 currencies. Of these, 1 are commonly used by Australian players — a positive signal for local convenience. Only 14 methods rank as Tier A–B. The withdrawal cap sits at 2,000 AUD. The limited cashier may cause friction, especially for players who rely on specific payment rails or currencies.
AU Methods
1
AUD
Yes
AU Accepted
No
Methods
17
Payment options
Currencies
13
Supported currencies
Withdrawal Limit
2,000 AUD
Cashout cap
Fees
Unknown
Deposit/withdraw fees
Accepted Currencies13
AUDBCHBTCETHEURGBPLTCNZDTRXUSDUSDCUSDTZAR
Payment Method Tier Coverage
Tier A 5(Best)Tier B 9(Good)Tier C 2(Fair)Tier D 1(Basic)

Payment Methods

17
MasterCard
Tier A
Visa
Tier A
Bank Transfer
Tier AAU
Bitcoin
Tier A
Tether
Tier A
Neteller
Tier B
Skrill
Tier B
Bitcoin Cash
Tier B
Payment methods and currency support are sourced from public casino data and may vary by region. Tier rankings (A–D) are based on our internal model weighting speed, coverage, and reliability. Always verify available options directly with the casino before depositing.

Vanguards: Payout Speed

Withdrawal speed signals and potential friction points

PSS14
Payout Speed Score
Low
Possible delays
-69 vs platform avg

Potential payout delays

Vanguards is grouped into the "More than 7 days" payout window, but the score indicates potential delays or friction during withdrawals.

Withdrawal Window
More than 7 days
A slow window — players may face additional friction (KYC, limits, manual reviews).
Vanguards scores 14 for payout speed, which is below our platform average of 83. The declared payout window is More than 7 days. This typically indicates slower processing, stricter withdrawal conditions, or additional verification hurdles. We detected 3 withdrawal-related flags in the terms (3 yellow) — these may impact how smooth the cashout process actually is. Players should set realistic expectations for cashout timing and consider whether the withdrawal policies align with their needs before depositing.
Speed Estimate
SlowAverageInstant
Very slowMore than 7 days
What Affects Payout Speed
Verification (KYC)
Identity checks can delay first withdrawals by 24–72h depending on the casino.
Processing queue
Some casinos batch withdrawals at set times; others process in real-time.
Payment method
E-wallets are often fastest. Bank transfers and cards can take 3–5 business days.
Withdrawal limits
Casinos with low caps may split large payouts into multiple payments over days.

Potential Payout Delays

3 flags

Terms & verification clauses detected in the T&C that may slow down or block withdrawals.

3 yellow flags
The PSS score reflects payout speed signals and potential friction points found in public casino policies. Actual withdrawal times may vary based on your payment method, verification status, and the casino's internal processing schedule.

Vanguards: UX & Mobile Experience

Mobile usability, performance and player flow signals

UXS21
UX & Mobile Score
Low
UX friction
-59 vs platform avg

Higher friction risk on mobile

Vanguards scores 21 for mobile UX — below our platform average of 80. Lighthouse reports a mobile performance score of 40 and usability of 0. This typically indicates slower loading, clunkier navigation or a higher-friction sign-up process. Main concerns: Mobile Performance, Mobile Usability, Game Search UX. Mobile players should expect a less polished experience.
Strengths
No strong signals detected yet.
Concerns
Mobile Performance
Mobile Usability
Game Search UX
Registration Flow
UX Signal Breakdown
Mobile Performance
40Poor
Page load speed and responsiveness on mobile devices (Lighthouse).
Mobile Usability
0Poor
Tap targets, layout stability, font sizing and viewport (Lighthouse).
Navigation Clarity
70OK
How easily players find key pages — lobby, cashier, support on mobile.
Game Search UX
0Poor
Quality of search, filters and game discovery on mobile.
Registration Flow
0Poor
Sign-up friction — fewer steps and fields mean a higher score.
UXS combines automated Lighthouse data with manual evaluations of navigation, game search and registration flows. All signals are normalized to a 0–100 scale. Scores may update as we run new checks.

Vanguards: Customer Reviews

Aggregated player reviews from multiple platforms

CRA43
Customer Reviews
Low
Issues reported
-24 vs platform avg

Community reports issues

Vanguards has a CRA of 43, indicating community-reported issues. Across 3 external platforms, the average normalized score is 43. Common complaints may include withdrawal delays, unresponsive support or unclear bonus terms.
External Score
43/100
3 sources
Our Reviews
—
0 reviews
Sentiment
—
No data

External Platform Ratings

3
78
Trustpilot
3.9 / 5Good
Updated 3 days ago
19
Casino Guru
1.9 / 10Poor
Updated 3 days ago
32
LCB
1.6 / 5Poor
Updated 3 days ago
Accuracy notice
Ratings from external platforms are collected automatically and may differ by up to 10% from current values due to differences in scales, moderation and update frequency. Check each platform directly for the most current data.

Player Reviews

There are no player reviews for this casino yet. Be the first to share your experience.
CRA combines player reviews from independent platforms with reviews submitted directly to CasinoAudit. This helps identify recurring patterns in withdrawals, support, bonus terms and overall satisfaction.

Vanguards: Additional Info

Editorial notes and extra details about Vanguards

⚠️ Critical Warning for Australian Players

Before considering Vanguards Casino, Australian players must be aware of severe issues that have led to this casino being blacklisted by multiple independent review authorities including Chipy.com and receiving a 1.9/10 safety rating from Casino Guru. The casino has reportedly lost contact with affiliates and regulators, and players have experienced significant difficulties withdrawing funds. The confirmed non-payment risk stands at 50%, which is significantly above industry average.

Company History and Background

Vanguards Casino was launched in September 2009 by First Gaming Partners, later operated under CyberRock Entertainment N.V. (also operating as Cyberrock Ltd and Silverstone Overseas Ltd in various jurisdictions). The casino was originally positioned as a Rival Gaming-powered platform targeting US and European markets. It was part of a larger network that included sister sites like Malibu Club, Lion Slots, Platinum Reels, Vegas2Web, and Mayan Fortune. The casino initially gained traction for its unique approach to online gaming, featuring Rival's innovative i-Slots technology that combined video game elements with traditional slot mechanics. However, by 2016, the affiliate program suddenly shut down, and multiple warning signs emerged about the casino's reliability.

What Went Wrong

In September 2016, Vanguards' affiliate program abruptly ceased operations, with the website displaying only a blank page. Affiliates were informed the company was attempting to sell its brands. Since then, the casino has received warnings from industry watchdogs including Casinomeister (status: "No can do"), ThePOGG (1/10 rating), and Casino Guru (1.9/10 safety index). Players have reported withdrawal processing times extending to 8 days despite advertised 2-5 day timelines, with some complaints alleging non-payment entirely. The casino's dispute resolution procedures lack transparency, with terms stating each case will be treated individually with no specific procedures—and if the casino decides in its own favor, licensing authorities will not accept counterclaims.

Licensing and Regulatory Concerns

Vanguards operates under a Curaçao Antillephone N.V. license, which provides minimal player protection compared to stricter jurisdictions. Casino Guru's review notes the license may be "fake" or improperly maintained. Critically, the casino has no Australian licensing whatsoever, meaning Australian players have zero protection under local gambling laws. If disputes arise, players cannot turn to Australian regulatory bodies for help. This is particularly concerning given the casino's established track record of payment issues and the high percentage of disputed withdrawals reported across review platforms.

The Download-Only Limitation

Unlike modern casinos that offer instant browser-based play, Vanguards requires downloading proprietary software to your computer. This creates multiple barriers: the software is Windows-only (Mac users were promised a version that never materialized), installation takes up significant disk space, and the download-only model feels dated compared to 2026 industry standards where mobile and browser play dominate. For Australian players who prefer the flexibility of playing on multiple devices or switching between casinos, this requirement is a significant inconvenience.

Why Australian Players Should Look Elsewhere

Australian players have access to dozens of reputable, locally-focused online casinos that offer genuine player protection, Australian-friendly payment methods (POLi, PayID, BPAY), proper licensing, and transparent terms. Vanguards offers none of these advantages. The casino doesn't support Australian payment methods, has no Australian phone support, imposes extremely restrictive withdrawal limits ($500 weekly maximum), and most importantly, carries a documented high risk of non-payment. The casino's terms include unfair clauses that cap your maximum winnings based on your total deposit amount—even when playing without bonuses. This means even if you hit a major jackpot, you might only receive a fraction based on arbitrary deposit-based limits.

Responsible Gambling Tools

While the casino mentions responsible gambling measures and claims supervision by eCOGRA and IBAS, the practical availability and effectiveness of these tools for Australian players is unclear given the casino's operational issues. Australian players seeking responsible gambling support should instead use locally licensed casinos that integrate with Australian responsible gambling frameworks and can provide local support services.

Final Recommendation for Australian Players

Based on comprehensive research across multiple independent casino review authorities, the overwhelming consensus is clear: Australian players should avoid Vanguards Casino entirely. The combination of blacklist warnings, documented payment issues, unfair terms, lack of Australian licensing, and poor safety ratings make this casino unsuitable for responsible gaming. Numerous Australian-friendly alternatives exist that offer superior security, faster payouts, local payment methods, and proper regulatory oversight. Your gaming funds and personal data are too valuable to risk at a venue with such documented problems.

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Vanguards: FAQ

Quick answers to the most common questions about Vanguards

10 questions
This FAQ is based on questions frequently asked about Vanguards. Information may change — always check the casino's official site for the latest details.