Moana
AU not acceptedWelcome bonus
100% up to 423 AUD + 50 Free Spins
Moana Score Breakdown
How we calculated the overall 67/100 score for Moana
Score Formula Weights
FBS30%
TRS30%
PSS20%
PCV5%
UXS5%
CRA10%
Fair Bonuses Score
FBS · 30% weightLow-17 vs avg
Poor bonus conditions with high wagering, low caps, or restrictive terms that significantly diminish bonus value.
Trust & Safety Score
TRS · 30% weightHigh+3 vs avg
Strong trust indicators with reputable licensing and mostly transparent operations. Minor areas could improve.
Payout Speed Score
PSS · 20% weightExcellent+3 vs avg
Declared payout window: less than 24 hours. Lightning-fast payouts. Withdrawals typically processed same-day for verified accounts with minimal friction.
Payment Convenience
PCV · 5% weightBelow avg-1 vs avg
Limited payment options. Missing key methods popular with Australian players.
UX & Mobile Experience
UXS · 5% weightAbove avg-3 vs avg
Good user experience. Site works well on most devices with minor areas for improvement in speed or navigation.
Customer Reviews Aggregated
CRA · 10% weightAverage0 vs avg
Mixed reviews. Players report both positive and negative experiences in roughly equal measure.
Moana Overview
Independent audit across 6 scoring pillars · Our methodology
Score67
Overall CasinoAudit score
Average — read the fine print
-3 vs platform avg
We've independently audited Moana across 6 scoring pillars — from bonus fairness and trust to payout speed and player reviews. The overall CasinoAudit score is 67/100. An average score — Moana is neither outstanding nor problematic. It has some competitive features but also noticeable gaps. We'd recommend comparing it with higher-rated alternatives and checking the specific metrics that matter most to you. Where it stands out: Payout Speed (90) and Trust & Licensing (82). Performing adequately: UX & Mobile (76) and Player Reviews (65). Areas of concern: Bonus Fairness (42) and Payment Options (59) — review those sections for details. Each metric is independently calculated and weighted into the final score. See the full formula.
✦ Strengths
- Massive game library with over 13000 titles
- Live chat support available around the clock
- Accepts multiple cryptocurrencies including Bitcoin and Ethereum
- Fast withdrawals processed within 24 hours
- VIP program with exclusive perks and rewards
⚑ Watch out
- Australian players are blocked due to licensing restrictions
- Very low safety rating from independent reviewers
- High wagering requirements on bonus offers
- Daily withdrawal limits may frustrate high rollers
Key metrics
Min deposit25 AUD
Payout speed< 24 hours
Withdrawal limit5000 AUD
Established2025
OperatorFamagousta B.V.
Features & support
AU playersRestricted
KYC requiredRequired
24/7 supportAvailable
Live chatYes (EN)
VIP programAvailable
PlatformAltenar
Links & languages
WebsiteVisit Casino
Languages
ENFISVNODADENLPTESFRITPLCSHUROELTRRUJPZH
Support langs
DEENFINOSV
Licences
Curacao Gaming Authority
Currencies
BTCETHUSDTUSDCLTC+9 more
Game types
Pokies (Slots)BlackjackLive BlackjackRoulette+10 more
Payment methods
Game providers
Website screenshots
Moana Fair Bonuses Score (FBS)
How strong, fair and transparent the bonus terms at Moana really are
FBS42
Fair Bonuses Score
Poor bonus conditions
-17 vs platform avg
We analysed 6 active bonuses at Moana across 4 categories (Welcome Bonus, Reload Bonus, Sportsbook Bonus, VIP Bonus). The Fair Bonuses Score of 42/100 (Low) is primarily driven by the strongest individual offer — scoring 42/100 — while the average across all bonuses sits at 30/100.
Weak bonus programme with concerning restrictions. Moana applies conditions that make it very difficult to extract any real value from their promotions — extreme wagering, low cashout caps, and restrictive game contributions are common. We strongly recommend comparing against our top-rated bonuses before claiming. If you do proceed, check each offer's True Value breakdown below to understand exactly what you're signing up for.
Key audit findings: 4 with wagering time limits. The average wagering requirement across all bonuses is 35x.
Active bonuses
6
Best score
42/100
Avg wagering
35x
Avg score
30/100
1
Wager$29,610
True Value-$21
Non-Sticky
No Cashout Limit
2
Wager$133,140
True Value-$729
Non-Sticky
No Cashout Limit
3
Wager$69,008
True Value-$190
Non-Sticky
No Cashout Limit
Moana: Trust & Safety Analysis
TRS combines licensing strength, T&C analysis, and support quality for Moana
TRS82
Trust Score
High
Strong trust signals
+3 vs platform avg
TRS Formula Weights
License50%
Terms45%
Support5%
License Score
50% of TRSHigh+7 vs avg
Terms Score
45% of TRSAbove avg-1 vs avg
Support Score
5% of TRSHigh-1 vs avg
Licensing
1 license
Curacao Gaming Authority
Weight: 85
Terms & Conditions Analysis
Medium risk6 red flags15 yellow flags4 green flags
Australian players explicitly prohibitedRed flag
The ToS explicitly states that players from Australia are prohibited from creating accounts. This is a fundamental compliance issue for Australian players, as the operator does not accept them.
Clause 2.5.4: 'Due to regulatory legislation and licencing, players from the following jurisdictions are prohibited from creating accounts with the Company: USA, Curacao, Malta, UK, Spain, Lithuania and Australia. the Company reserves all rights to suspend an account opened from those countries as well as deposits and bets placed.'
Do not register or deposit with this casino. Your account will be suspended and funds may be confiscated if you are identified as Australian.
Account closure without explanation at operator discretionRed flag
The operator can close your account at any time without providing any reason or explanation, and may withhold funds during investigation.
Clause 3.1(a): 'the Company reserves the right at its own discretion and at all times, to: Decline to open an account and/or to close an existing one without any explanation whatsoever.' Clause 3.1(c): 'Request documents to verify... Such request may be made at any given moment and the Website reserves the right to suspend an account pending investigation.'
Understand that your account can be closed without notice or reason. Keep withdrawal requests minimal and verify your identity proactively to avoid suspension.
Operator can void winnings and confiscate balance at discretionRed flag
The operator reserves the right to forfeit and confiscate all funds on your account if they believe you have violated any rule, with broad definitions of prohibited conduct.
Clause 3.1(g): 'Forfeit and/or confiscate funds available on an Account and/or refuse to honour a claim, in the event that, directly or indirectly: (i) the Website Rules have been violated; and/or (ii) other unauthorised activities have occurred.' Clause 12.7: 'Where we close Your Account and terminate the Terms of Use pursuant to paragraph 11 (Collusion, Cheating, Fraud and Criminal Activity)... the balance of Your Account will be non-refundable and deemed to be forfeited.'
Be aware that any perceived rule violation—including bonus abuse, suspicious betting patterns, or use of VPNs—can result in total loss of funds. Avoid any activity that could be interpreted as irregular.
Operator can change terms without notice or consentRed flag
The operator reserves the right to alter or amend any product, service, or terms at any time without prior notice to players.
Clause 15.1: 'We may, in our absolute discretion, alter or amend any product or service (including any prices offered) available through the Website at any time for the purpose of ensuring the ongoing provision of the Website.' Clause 34.3: 'the Company has the right to make any changes and additions to the rules set forth herein, the provisions and procedures of payments without an individual prior written notice.'
Review the ToS regularly before playing. Changes to withdrawal limits, bonus terms, or game rules can be implemented immediately without your consent.
Broad bonus abuse definitions with automatic confiscationRed flag
The operator defines bonus abuse very broadly and can void all winnings and confiscate deposits if they suspect irregular play, including common betting strategies.
Clause 12.11.1: Bonus abuse includes 'Making only one deposit to receive the maximum bonus available,' 'Initiating betting activity with a single or double bet with a stake equal to his deposit plus the bonus money,' and 'Commencing betting activity with single bets... on high odds selections (average of 2.0 and higher).' Clause 1.7 (Promotions): Lists prohibited practices including 'Using any betting system (e.g., Martingale)' and 'Placing over 100% of the deposit amount in one bet while a deposit bonus is active.'
If claiming a bonus, avoid any betting pattern that could be flagged as 'irregular.' Spread bets across multiple events, use moderate odds, and diversify your betting portfolio. Be aware that legitimate strategies may be deemed abusive.
Multiple accounts result in confiscation of all fundsRed flag
If you open more than one account, the operator can void all bonuses and winnings from duplicate accounts, and may confiscate all deposits and winnings at their discretion.
Clause 2.5.1-2.5.3: 'If we close a Duplicate Account: All bonuses, free bets and winnings accrued from such bonuses and free bets obtained using that Duplicate Account will be void and forfeited by you. We may, at our entire discretion, void all winnings and refund all deposits (less amounts in respect of void winnings)... or We may, at our entire discretion, allow usage of the Duplicate Account to be deemed valid and in this case all losses and stakes placed by or for you through the Duplicate Account shall be retained by us.'
Only open one account. If you accidentally open a second account, contact support immediately to have it closed before you deposit or play.
Strict monthly and daily withdrawal limitsYellow flag
Withdrawals are capped at €25,000 per month and €5,000 per day. Large wins are split into monthly instalments at operator discretion.
Clause 63.1: 'The maximum withdrawable amount per account is limited to €25,000 per calendar month (or currency equivalent)... The maximum withdrawable amount per account is further limited to €5,000 per day (or currency equivalent)... If a customer wins more than €30,000, the Casino reserves the right to divide the payout into monthly instalments until the full amount is paid out.'
Do not expect rapid access to large winnings. Plan for extended payout periods if you win significantly. Verify these limits apply to your account before depositing.
Mandatory KYC verification with account freeze if not completedYellow flag
When cumulative deposits/withdrawals reach €2,000, identity verification becomes mandatory. Failure to provide documents within 30 days results in account freeze and fund confiscation.
Clause 56.10.1: 'When cumulative deposits or withdrawals reach € 2,000, the player verification procedure will be mandatory... In case of false personal data provided by the players, the withdrawal can be refused and the user account can be terminated.' Clause 56.10.2: 'In the event that the account is not verified within thirty (30) days from the initial request date, the account will be frozen for gameplay and transactions. Where, for any reason an Account Holder refuses or is unable to provide us with any of the requested documents, Company reserves the right to suspend the account and confiscate any funds available.'
Prepare identity documents (passport, ID, proof of address, bank statements) before reaching €2,000 in transactions. Respond to verification requests immediately to avoid account freeze and fund loss.
Deposits are non-refundable once wageredYellow flag
Deposits cannot be refunded if any portion has been wagered on any product, even if you change your mind.
Clause 56.10.3: 'Refund requests may also be declined by the Casino if the player provides false or intentionally modified information... wagered deposits (whole or part) cannot be requested for refund if any of the deposit's amount has already been wagered on any product of the Website.'
Treat all deposits as non-refundable once you place any bet. Only deposit amounts you are willing to lose entirely.
Chargeback requests trigger account block and feesYellow flag
If you request a chargeback on a deposit, your account is blocked. The operator charges €50 per reminder email to verify your identity, deducted from your account.
Clause 7.1: 'the Website shall have the right to block an Account when a chargeback has been requested in relation to that Account.' Clause 7.2: 'In the absence of confirmation by the Account Holder... the Website will send two written reminders to the Account Holder at the email available to it, each of which will be subject to a processing fee of fifty (50) Euros drawn on any Untainted Funds.'
Avoid chargebacks. If you dispute a transaction, contact customer support first. Chargebacks will result in account suspension and additional fees.
Monthly dormancy fees on inactive accountsYellow flag
If your account has no login for 6 months, the operator can charge €10 per month as an administrative fee, or close the account and reset your balance to zero.
Clause 6.2: 'If your Account becomes Inactive/Dormant, we reserve the right to do either, or both of the below, at our own discretion and without notice: a) charge a monthly administrative fee of €10 or the equivalent in another currency (or the current balance of your account, if less) as long as the balance of your account remains positive b) close and suspend your Account, hold your funds (subject to the imposition of the fee mentioned above) and reset your balance to zero.'
Log in to your account at least once every 6 months to avoid dormancy fees. If you stop playing, withdraw your balance immediately.
Limited dispute resolution and short complaint windowsYellow flag
Complaints about bets must be made within 30 days; complaints about games within 12 weeks. Disputes are resolved by the operator's own records, with no independent ADR body mentioned for Australian players.
Clause 25.1: 'No claim or dispute with regard to: (i) The acceptance or settlement of a bet which You have made using the Services will be considered more than thirty days after the date of the original transaction; (ii) A game which You have played using the Services will be considered more than twelve weeks after the date on which the relevant transaction or game play took place.' Clause 25.4: 'You acknowledge and agree that our records will be the final authority in determining the terms and circumstances of Your participation.'
Report any issues immediately. The operator's own records are the final authority, so you have limited recourse if you disagree with their decision.
Curaçao jurisdiction with no Australian regulatory oversightYellow flag
All disputes are governed by Curaçao law and resolved by Curaçao courts. There is no mention of Australian Consumer Law protections or ACMA oversight.
Clause 32.1: 'These Terms of Use shall (subject to paragraph 23.2) be governed by and interpreted in accordance with the Curacao laws and legislations.' Clause 32.2: 'The courts of Curacao shall have non-exclusive jurisdiction over any disputes arising out of the Terms of Use.' Clause 25.7: 'If the Company is unable to settle the dispute to the satisfaction of the Customer, the Customer may refer the complaint... to the relevant authority if the matter remains unsettled. CURACAO GAMING CONTROL BOARD.'
Understand that you have no recourse to Australian regulators or courts. Any dispute must be resolved under Curaçao law, which offers less consumer protection than Australian law.
VPN use results in account closure and fund confiscationYellow flag
Using a VPN or any method to disguise your IP address is grounds for immediate account closure, winnings void, and balance forfeiture.
Clause 12.10(i): 'Website reserves the right, in its sole discretion, to void any winnings and forfeit any balance (winnings and deposits) in your betting account, to terminate the Agreement and/or to suspend the provision of the Services or deactivate your account if: we identify you have disguised, or interfered, or taken steps to disguise or interfere, in any way with the IP address of any Device used to access our Site (such as using a Virtual Private Network "VPN")'
Do not use a VPN when accessing this casino. If your internet connection is unstable or you travel, use only your genuine IP address.
Self-exclusion does not apply across operator's other brandsYellow flag
If you self-exclude from this casino, you are not automatically excluded from other brands operated under the same Curaçao license. You must self-exclude from each brand separately.
Clause 8.4: 'If you have elected to self-exclude from or to close (for any reason, including among others for gambling addiction) your Account that you hold with the Website, you acknowledge and agree that you are not automatically self-excluded from any other site/brand that operates under the relevant license as stated under clause 1.1, whether you already hold an Account with any other brand under the relevant license as stated under clause 1.1 ("Additional Account(s)") or not, during the period you have selected.'
If you self-exclude for responsible gambling reasons, contact all brands operated by Famagousta B.V. to ensure you are excluded from all of them. Self-exclusion on one site does not protect you on others.
High wagering requirements on bonusesYellow flag
Casino bonuses require 45x wagering of the deposit + bonus amount before withdrawal. Sports bonuses require 10x wagering. These are significantly higher than industry standards (typically 20-30x).
Clause 58.3.4: 'Casino bonus: x45 (times forty-five) the deposit and bonus amount. Sports bonus: x10 (times ten) the deposit and bonus amount.'
Calculate the total wagering requirement before claiming a bonus. For example, a €100 bonus requires €4,500 in total wagers. Many players will not meet these requirements.
Maximum bet restrictions during bonus playYellow flag
While playing with an active bonus, maximum bet is limited to €5 (or 15% of bonus, whichever is lower). Bets exceeding this do not count toward wagering requirements and winnings are forfeited.
Clause 1.8: 'Maximum Bet amount you can place when you have an active casino bonus is 5€ (or currency equivalent) per spin on a slot game or 15% of the total bonus given (whichever comes first).' Clause 58.3.10: 'Any game rounds or spins exceeding the maximum bet amount will not count towards the bonus wagering requirements and any potential winnings will be forfeited.'
Be aware of the maximum bet limit when playing with a bonus. Exceeding it will result in lost winnings and wasted wagering progress.
Personal data can be transferred to third parties without noticeYellow flag
The operator reserves the right to transfer or license your personal data to other legal entities without prior notice, provided they comply with data protection laws.
Clause 3.1(d): 'Transfer and/or license, without prior notice, data regarding an Account Holder to any other legal entity, in any country, ultimately managed and controlled by the Company, is subject to Company's guaranteeing that the mentioned data at all times are transferred and managed in accordance with the applicable laws, data protection acts and/or similar.'
Be aware that your personal data may be shared with other companies in the operator's group. Review the privacy policy for details on how your data is used.
Currency conversion fees may apply; exchange rates not guaranteedYellow flag
The operator is not responsible for currency fluctuations and may charge fees for currency conversion. Exchange rates are set by the operator, not market rates.
Clause 57.1: 'Website is unable to guarantee the continued availability of any particular currency... we reserve the right to require you to convert your Account currency into a preferred available alternative at the exchange rates offered by us at the time of conversion.' Clause 62.7: 'Website is not responsible for changes in the amount of payments related to fluctuations of currency (rate of exchange).'
If you deposit in AUD, check whether the operator offers AUD accounts. If not, you may face unfavorable exchange rates and conversion fees.
Broad liability exclusion for technical failuresYellow flag
The operator excludes liability for any losses caused by technical failures, internet issues, or software errors, except in cases of fraud or death/injury.
Clause 19.2: 'We do not make any other promises or warranties regarding the Services, or any products or services forming a part of the Services, and hereby exclude (to the extent permitted by law) all implied warranties in respect of the same (including implied warranties as to satisfactory quality and/or fitness for Your purpose). In particular, we do not warrant that the Website will have uninterrupted availability or that it will be free of bugs, viruses or other errors.' Clause 19.4: 'We (including our group of companies, affiliates, officers, directors, agents and employees) shall not be liable to you... in respect of any Loss of Data; Loss of Profits; Loss of Revenue; Loss of Business Opportunity; Loss of or Damage to Goodwill or Reputation; Business Interruption; or Any indirect, special or consequential loss or damage.'
Understand that if the website crashes, you lose internet connection, or a game malfunctions, you have limited recourse. The operator is not liable for these issues.
Deposits must be from personal payment methods onlyYellow flag
You can only deposit using your own personal card or bank account. Using third-party funds or someone else's payment method will result in voided winnings and account termination.
Clause 9.6.1(a): 'An Account Holder is only allowed to: Make deposits to his Account with his personal Card or via his personal account created with one of the Financial Institutions or their licensees. If we detect Account Holders using funds from other Account Holders or 3rd parties in general... we reserve the right to void any winnings and forfeit any balance (winnings and deposits) in your betting account, to terminate the Agreement and/or to suspend the provision of the Services or deactivate your account.'
Only deposit from your own bank account or credit card. Do not accept deposits from friends or family to use on the casino.
Self-exclusion and time-out tools availableGreen flag
The operator provides time-out (short break) and self-exclusion (longer break) options, with a 24-hour cooling-off period before self-exclusion takes effect.
Clause 5.1: 'Time-out enables you to take a short break from playing with us. Once you begin your Time-out period, you will no longer be able to deposit, withdraw funds, play or access any of the Website's products.' Clause 5.2: 'Upon receipt of an email request for account closure, the requested account will be placed on our 1st stage, 24-hr cooling off period which will disable your account, allowing no gambling activity.'
Use these tools if you feel your gambling is becoming problematic. The 24-hour cooling-off period gives you time to reconsider before self-exclusion is finalised.
Links to external responsible gambling support providedGreen flag
The operator provides links to GamCare and Gambling Therapy for players seeking help with gambling addiction.
Clause 5.3: 'To receive guidance and support about potential gambling issues, please visit: GamCare at www.gamcare.org.uk or call their confidential helpline on 0808 8020 133 or Gambling Therapy at www.gamblingtherapy.org'
If you experience gambling-related problems, use these external resources. They are independent of the casino and provide confidential support.
Player funds held separately from operator fundsGreen flag
The operator warrants that player funds are kept separate from the operator's own funds in a client account held with a regulated financial institution.
Clause 3.3: 'the Website shall keep Account Holders' funds separate from the Website's own funds in a client account held with a Financial Institution approved by the Regulator.'
This is a positive protection. Your funds are not commingled with the operator's operating capital, reducing risk of loss if the operator faces financial difficulties.
Bonus validity periods clearly statedGreen flag
The operator clearly specifies how long bonuses remain valid (e.g., 30 days for casino bonuses, 14 days for live casino, 7 days for free spins) and states that expired bonuses are forfeited.
Clause 58.3.1: 'Casino 'Welcome' and 'Reload' (slots), and Sports 'Welcome' and 'Reload' bonuses are valid for a period of 30 days from the time when they are credited to the players' account. After the period of 30 days the aforementioned promotional materials expire and are not claimable or refundable.'
Note the expiry dates of any bonuses you claim and use them before they expire. Expired bonuses cannot be recovered.
Customer Support
80/100Live chat available
24/7 support
English website
English live chat
AU players supported
Trust scores are based on publicly available data: licensing registers, AI-scraped Terms & Conditions, and support capability checks. Scores update automatically when new data becomes available. Always verify information independently before making deposit decisions.
Moana: Payment Convenience
Cashier coverage, AU-friendly methods, and currency support
PCV59
Payment Convenience
Below avg
Limited options
-1 vs platform avg
Not available for Australia
Moana scores below average for payment convenience with just 26 methods and 14 currencies. Of these, 2 are commonly used by Australian players — a positive signal for local convenience. Only 18 methods rank as Tier A–B. The withdrawal cap sits at 5,000 AUD. The limited cashier may cause friction, especially for players who rely on specific payment rails or currencies.
AU Methods
2
AUD
Yes
AU Accepted
No
26
Payment options
14
Supported currencies
5,000 AUD
Cashout cap
No fees
Deposit/withdraw fees
AUDBCHBRLBTCCADETHEURGBPLTCNOKNZDUSDUSDCUSDT
Payment Method Tier Coverage
Tier A 5(Best)Tier B 13(Good)Tier C 6(Fair) Unrated 2
Payment Methods
26MasterCard
Visa
Bank Transfer
Bitcoin
Tether
Apple Pay
Google Pay
Neteller
Payment methods and currency support are sourced from public casino data and may vary by region. Tier rankings (A–D) are based on our internal model weighting speed, coverage, and reliability. Always verify available options directly with the casino before depositing.
Moana: Payout Speed
Withdrawal speed signals and potential friction points
PSS90
Payout Speed Score
Excellent
Fast signals
+3 vs platform avg
Fast payout expectations
Moana typically fits into the "Less than 24 hours" payout window, which aligns with strong payout speed signals.
Withdrawal Window
Less than 24 hours
Typical for fast e-wallets; verification can still add delays.
Moana ranks among the fastest-paying casinos we've analyzed with a PSS score of 90. The declared payout window is Less than 24 hours. Players using e-wallets or crypto can typically expect near-instant processing, while bank transfers may take slightly longer due to banking rails. We detected 9 withdrawal-related flags in the terms (2 red, 7 yellow) — these may impact how smooth the cashout process actually is. Overall, withdrawal friction is minimal — this is a top-tier payout experience.
Speed Estimate
SlowAverageInstant
FastLess than 24 hours
What Affects Payout Speed
Verification (KYC)
Identity checks can delay first withdrawals by 24–72h depending on the casino.
Processing queue
Some casinos batch withdrawals at set times; others process in real-time.
Payment method
E-wallets are often fastest. Bank transfers and cards can take 3–5 business days.
Withdrawal limits
Casinos with low caps may split large payouts into multiple payments over days.
Potential Payout Delays
9 flagsTerms & verification clauses detected in the T&C that may slow down or block withdrawals.
2 red flags 7 yellow flags
The PSS score reflects payout speed signals and potential friction points found in public casino policies. Actual withdrawal times may vary based on your payment method, verification status, and the casino's internal processing schedule.
Moana: UX & Mobile Experience
Mobile usability, performance and player flow signals
UXS76
UX & Mobile Score
Above avg
Average UX
-3 vs platform avg
Usable, with some friction
Moana scores 76 for UX, sitting above our platform average. Lighthouse reports a mobile performance score of 100 and usability of 47. Good signals: Mobile Performance, Game Search UX, Registration Flow. Watch-outs: Mobile Usability. The mobile experience is solid for most use cases, though there's room for improvement in a few areas.
Strengths
Mobile Performance
Game Search UX
Registration Flow
Concerns
Mobile Usability
UX Signal Breakdown
Mobile Performance
100Excellent
Page load speed and responsiveness on mobile devices (Lighthouse).
Mobile Usability
47Poor
Tap targets, layout stability, font sizing and viewport (Lighthouse).
Navigation Clarity
60OK
How easily players find key pages — lobby, cashier, support on mobile.
Game Search UX
100Excellent
Quality of search, filters and game discovery on mobile.
Registration Flow
76Good
Sign-up friction — fewer steps and fields mean a higher score.
UXS combines automated Lighthouse data with manual evaluations of navigation, game search and registration flows. All signals are normalized to a 0–100 scale. Scores may update as we run new checks.
Moana: Customer Reviews
Aggregated player reviews from multiple platforms
CRA65
Customer Reviews
Average
Mixed feedback
0 vs platform avg
Mixed community feedback
Moana receives mixed feedback with a CRA of 65. Across 4 external platforms, the average normalized score is 65. Reviews highlight both positive experiences and recurring complaints — players should weigh both sides.
External Score
65/100
4 sources
Our Reviews
—
0 reviews
Sentiment
—
No data
External Platform Ratings
4Casino Guru
2.1 / 10Poor
Updated 1 month ago
AskGamblers
9.0 / 10Excellent
Updated 1 month ago
Mr. Gamble
5.0 / 5Excellent
Updated 1 month ago
LCB
2.4 / 5Below average
Updated 1 month ago
Accuracy notice
Ratings from external platforms are collected automatically and may differ by up to 10% from current values due to differences in scales, moderation and update frequency. Check each platform directly for the most current data.
Player Reviews
There are no player reviews for this casino yet. Be the first to share your experience.
CRA combines player reviews from independent platforms with reviews submitted directly to CasinoAudit. This helps identify recurring patterns in withdrawals, support, bonus terms and overall satisfaction.
Moana: Additional Info
Editorial notes and extra details about Moana
Moana Casino History and Background
Moana Casino launched in March 2025 as one of the newest entrants in the online gambling market, operated by Famagousta B.V., a Curacao-registered company. Named after the Hawaiian word meaning ocean or expanse of water, the casino aims to reflect a vast selection of gaming options. The operator behind Moana also manages several other online casinos including Divas Luck Casino, Ohmyzino, and Jupi Casino, establishing a small network of gaming sites under the same corporate umbrella. Despite its recent launch, the platform has quickly partnered with over 120 software providers to build an extensive library. However, the casino has faced scrutiny from independent review sites, with Casino Guru assigning it a very low safety index and some review platforms blacklisting it due to player complaints and unfair terms.
VIP and Loyalty Program Details
Moana Casino operates an invite-only VIP program designed to reward high-activity players with exclusive benefits. The program features multiple tiers that players progress through by earning points based on their gaming activity and deposit history. VIP members gain access to perks including faster withdrawal processing times, dedicated account managers, exclusive bonuses with potentially lower wagering requirements, and special invitations to tournaments and promotions. The casino also offers a weekly cashback bonus available to all players, which carries a light wagering requirement of just 1x compared to the standard 35x on deposit bonuses. The daily bonus calendar provides regular players with ongoing promotions throughout each month, though specific tier requirements and cashback percentages are not publicly disclosed and appear to be determined on a case-by-case basis by the casino management.
Responsible Gambling Tools
The casino partners with responsible gambling organizations including BeGambleAware and Gambling Therapy to provide support resources for players. Players can implement various self-control measures including deposit limits, loss limits, and session time reminders through their account settings. For more serious cases, self-exclusion options are available for periods up to 30 days, which must be activated by contacting customer support via email. The platform requires players to be at least 18 years old and implements age verification as part of its KYC process. However, the casino has faced criticism regarding its responsible gambling practices, particularly concerning players who had previously self-excluded from other Famagousta B.V. casinos but were still able to create accounts and deposit at Moana Casino, suggesting gaps in the cross-platform exclusion system.
Unique Features and Platform Innovation
Moana Casino distinguishes itself through several unique offerings in the competitive online gambling space. The platform operates as a hybrid model, allowing players to register and authenticate using online banking credentials while also supporting traditional payment methods and cryptocurrencies. This flexibility caters to different player preferences across multiple markets. The sportsbook section features an innovative 1-minute segment betting option, enabling players to place quick, time-specific bets ideal for high-tempo sports and live in-play action. The casino offers demo mode for many slot titles, allowing players to test games before committing real money. With over 3000 slot games, 500+ live dealer tables, and a comprehensive sportsbook covering 30+ sports including esports, the platform positions itself as an all-in-one gambling destination. The site supports numerous languages and currencies, including multiple cryptocurrencies like Bitcoin, Ethereum, Litecoin, and Tether, appealing to the growing crypto-gambling community.
Moana Alternatives
Casinos with similar scores, payments and features
FBS33-9
TRS83+1
PSS90 =
PCV59 =
UXS84+8
CRA75+10
16 shared payments1 shared license48 shared providers
Cashback
25% Weekly cashback
FBS57+15
TRS85+3
PSS90 =
PCV59 =
UXS73-3
CRA64-1
17 shared payments1 shared license43 shared providers
Cashback
20% Weekly cashback, up to 3550 AUD
FBS43+1
TRS80-2
PSS70-20
PCV62+3
UXS81+5
CRA72+7
19 shared payments1 shared license38 shared providers
Cashback
20% Weekly cashback
FBS42 =
TRS80-2
PSS96+6
PCV68+9
UXS78+2
CRA87+22
15 shared payments1 shared license41 shared providers
Cashback
15% Weekly cashback
FBS55+13
TRS82 =
PSS90 =
PCV56-3
UXS78+2
CRA78+13
13 shared payments1 shared license40 shared providers
Reload Bonus
100% up to 9000 AUD
FBS39-3
TRS83+1
PSS96+6
PCV57-2
UXS88+12
CRA81+16
13 shared payments1 shared license40 shared providers
Highroller
50% up to 3000 AUD
Alternatives are ranked by a hybrid similarity algorithm that considers score profiles (FBS, TRS, PSS, PCV, UXS, CRA) and shared features (payment methods, licences, providers, currencies). Match percentage reflects overall similarity to Moana.
Moana: FAQ
Quick answers to the most common questions about Moana
10 questions
This FAQ is based on questions frequently asked about Moana. Information may change — always check the casino's official site for the latest details.