Welcome bonus
250% Welcome Spell (300% Crypto) — 1st Deposit
Visit Shazam
Above average
CasinoAudit score
ShazamVisit Shazam
Welcome bonus250% Welcome Spell (300% Crypto) — 1st Deposit

Shazam Score Breakdown

How we calculated the overall 71/100 score for Shazam

FBS84TRS87PSS35PCV59UXS85CRA68
Score Formula Weights
FBS
30%
TRS
30%
PSS
20%
PCV
5%
UXS
5%
CRA
10%
Fair Bonuses Score
FBS · 30% weight
84
High+23 vs avg
Very competitive bonus offerings with reasonable wagering and fair terms. Above-average value for players.
Trust & Safety Score
TRS · 30% weight
87
High+5 vs avg
Strong trust indicators with reputable licensing and mostly transparent operations. Minor areas could improve.
Payout Speed Score
PSS · 20% weight
35
Low-49 vs avg
Declared payout window: less than 7 days. Very slow payout processing. Extended waiting periods and potential friction significantly impact player experience.
Payment Convenience
PCV · 5% weight
59
Below avg0 vs avg
Limited payment options. Missing key methods popular with Australian players.
UX & Mobile Experience
UXS · 5% weight
85
High+5 vs avg
Very good UX with strong mobile performance. Navigation is clear and the overall experience is smooth.
Customer Reviews Aggregated
CRA · 10% weight
68
Average+2 vs avg
Mixed reviews. Players report both positive and negative experiences in roughly equal measure.

Shazam Overview

Independent audit across 6 scoring pillars · Our methodology

Score71
Above avg
Overall CasinoAudit score
Decent overall — worth checking
-1 vs platform avg

We've independently audited Shazam across 6 scoring pillars — from bonus fairness and trust to payout speed and player reviews. The overall CasinoAudit score is 71/100. Shazam sits above average in our audit. It's a decent operator that does most things right, though a few areas could be stronger. Worth considering, but read the detailed breakdowns below before depositing. Where it stands out: Trust & Licensing (87), UX & Mobile (85) and Bonus Fairness (84). Performing adequately: Player Reviews (68). Areas of concern: Payout Speed (35) and Payment Options (59) — review those sections for details. Each metric is independently calculated and weighted into the final score. See the full formula.

✦ Strengths
  • Massive welcome package up to $7500 AUD
  • Extensive crypto support including Bitcoin and Ethereum
  • Over 1200 games including RTG pokies library
  • Daily login rewards and frequent tournaments
  • VIP program with five tiers and cashback
⚑ Watch out
  • Curacao licensing lacks Australian regulatory oversight
  • Withdrawal processing can take 2 to 7 days
  • Weekly withdrawal limits frustrate high rollers
  • No dedicated Australian phone support available
Key metrics
Min deposit25 AUD
Payout speed< 7 days
Withdrawal limit10000 AUD
Established2021
OperatorAlistair Solutions N.V.
Features & support
AU playersAccepted
KYC requiredRequired
24/7 supportAvailable
Live chatYes (EN)
VIP programAvailable
PlatformProprietary
Links & languages
Languages
JPPTITESDEENFRRUFINOZHSVVI
Support langs
ENZHVI
Licences
Curacao Gaming Authority
Currencies
GBPUSDEURCADAUD+5 more
Game types
Pokies (Slots)BlackjackLive BlackjackRoulette+9 more

Payment methods

Neteller
BPAY
MasterCard
Skrill
Visa
Tether
POLi
Neosurf
Bitcoin
Bank Transfer
PayPal
Ethereum
Litecoin

Game providers

NetEnt
Microgaming
Red Tiger
Evolution
Rival
Pragmatic Play
Saucify
Blueprint Gaming
1spin4win
KA Gaming
ELK Studios
BGaming
Betsoft
+1 more

Website screenshots

Shazam Fair Bonuses Score (FBS)

How strong, fair and transparent the bonus terms at Shazam really are

FBS84
High
Fair Bonuses Score
Competitive bonus terms
+23 vs platform avg

We analysed 18 active bonuses at Shazam across 6 categories (Reload Bonus, Welcome Bonus, Free Spins, VIP Bonus, No Deposit Bonus, Birthday Bonus). The Fair Bonuses Score of 84/100 (High) is primarily driven by the strongest individual offer — scoring 92/100 — while the average across all bonuses sits at 52/100.

Strong bonus structure with competitive wagering requirements and fair conditions. Shazam sits above what most online casinos offer to Australian players, with reasonable playthrough multipliers and decent cashout limits. While there may be minor areas for improvement, the overall value proposition is solid and the terms are transparent enough that experienced players can extract genuine value.

Key audit findings: 5 offers with 40x+ wagering requirements · 1 sticky (non-cashable) bonus · 1 with maximum cashout caps · 10 requiring a promo code to activate. The average wagering requirement across all bonuses is 36x.

Active bonuses
18
Best score
92/100
Avg wagering
36x
Avg score
52/100

1
Shazam
92/100
Very high
Reload Bonus
170%
Wagering:35x (B)
Min deposit:35 USD
Claim Bonus
Wager$2,083
True Value-$31
Non-Sticky
No Cashout Limit
2
Shazam
84/100
High
Welcome Bonus
250%
Wagering:35x (D+B)
Min deposit:25 USD
Claim Bonus
CodeALAKAZAM
Wager$3,063
True Value-$46
Non-Sticky
No Cashout Limit
3
Shazam
78/100
Above average
Reload Bonus
200%
Wagering:35x (D+B)
Min deposit:25 USD
Claim Bonus
CodeABRACADABRA
Wager$2,625
True Value-$39
Non-Sticky
No Cashout Limit
4
Shazam
77/100
Above average
Reload Bonus
150%
Wagering:35x (D+B)
Min deposit:25 USD
Claim Bonus
CodeHOCUSPOCUS
Wager$2,188
True Value-$33
Non-Sticky
No Cashout Limit
5
Shazam
67/100
Average
Reload Bonus
180% + 30 Free Spins
Wagering:35x (B)
Min deposit:25 USD
Claim Bonus
Wager$1,575
True Value-$24
Non-Sticky
No Cashout Limit

Shazam: Trust & Safety Analysis

TRS combines licensing strength, T&C analysis, and support quality for Shazam

TRS87
Trust Score
High
Strong trust signals
+5 vs platform avg
TRS Formula Weights
License
50%
Terms
45%
Support
5%
License Score
50% of TRS
85
High+5 vs avg
Terms Score
45% of TRS
91
Excellent+6 vs avg
Support Score
5% of TRS
80
High-1 vs avg

Licensing

1 license
Curacao Gaming Authority
Weight: 85

Terms & Conditions Analysis

Low risk
Last snapshot: 28 Apr 2026·Refreshed weekly
3 red flags6 yellow flags
Unilateral Changes to TermsRed flag
The casino can change the terms at any time without notifying you, which can lead to unexpected rules affecting your rights.
These Terms may be changed by us from time to time for any reason (including compliance with applicable legislation or requirements of regulators).
Be cautious and regularly check the terms for any changes that may affect your rights.
Sole Discretion Account ClosureRed flag
The casino reserves the right to close your account and withhold funds at their discretion without prior notice.
Shazam Casino reserves the right to close your Account and to refund to you the 'Available to withdrawal' balance, subject to the deduction of relevant withdrawal charges, at Shazam Casino’s absolute discretion and without any obligation to state a reason or give prior notice.
Consider the risks before depositing large amounts, as your funds may be withheld without explanation.
Not Licensed in AustraliaRed flag
The casino is licensed in Curacao, which may not provide adequate consumer protections for Australian players.
shazamcasino.com is operated by Alistair Solutions NV., a company registered under the laws of Curacao.
Consider using casinos licensed in Australia for better consumer protections.
No Refund PolicyYellow flag
The casino has a strict no refund policy for deposits, which can be risky if you change your mind.
You agree not to make any chargebacks, renunciation, cancellation, or reversal of any of your deposits.
Only deposit what you can afford to lose, as you will not be able to recover your funds.
Withdrawal LimitsYellow flag
There is a weekly withdrawal limit of AUD 2000, which may delay access to your funds.
All withdrawals at Shazam Casino are limited to $2,000 or AUD 2000 per week.
Plan your withdrawals accordingly, especially if you intend to cash out larger amounts.
Identity Verification RequirementsYellow flag
The casino requires extensive documentation for identity verification, which can delay withdrawals.
Shazam Casino reserves the right to request documentation for the purpose of identity verification at any time.
Prepare your identification documents in advance to avoid delays when withdrawing funds.
Lack of Clear Dispute ResolutionYellow flag
The terms do not specify a clear process for resolving disputes, which can leave players without recourse.
If you have a complaint, you can email to the Website customer support at support@shazamcasino.com.
Keep records of all communications and consider alternative dispute resolution options.
Data Privacy ConcernsYellow flag
While the casino claims to comply with data protection laws, the specifics are vague.
We will comply with applicable data protection laws in respect of the personal information you supply to us.
Review the privacy policy carefully to understand how your data will be used and protected.
Inadequate Responsible Gambling ToolsYellow flag
The terms do not mention sufficient responsible gambling tools, which are essential for player protection.
The services Shazam Casino provides on this Website are for entertainment purposes only.
Seek external responsible gambling resources if you feel you may need help.

Customer Support

80/100
Live chat available
24/7 support
English website
English live chat
AU players supported
Trust scores are based on publicly available data: licensing registers, AI-scraped Terms & Conditions, and support capability checks. Scores update automatically when new data becomes available. Always verify information independently before making deposit decisions.

Shazam: Payment Convenience

Cashier coverage, AU-friendly methods, and currency support

PCV59
Payment Convenience
Below avg
Limited options
0 vs platform avg

Limited cashier flexibility

Shazam scores below average for payment convenience with just 14 methods and 10 currencies. Of these, 3 are commonly used by Australian players — a positive signal for local convenience. Only 13 methods rank as Tier A–B. The withdrawal cap sits at 10,000 AUD. The limited cashier may cause friction, especially for players who rely on specific payment rails or currencies.
AU Methods
3
AUD
Yes
AU Accepted
Yes
Methods
14
Payment options
Currencies
10
Supported currencies
Withdrawal Limit
10,000 AUD
Cashout cap
Fees
No fees
Deposit/withdraw fees
Accepted Currencies10
AUDBTCCADETHEURGBPLTCNZDUSDUSDT
Payment Method Tier Coverage
Tier A 7(Best)Tier B 6(Good)Tier C 1(Fair)

Payment Methods

14
MasterCard
Tier A
Visa
Tier A
Bank Transfer
Tier AAU
Bitcoin
Tier A
Tether
Tier A
BPAY
Tier AAU
PayPal
Tier A
POLi
Tier BAU
Payment methods and currency support are sourced from public casino data and may vary by region. Tier rankings (A–D) are based on our internal model weighting speed, coverage, and reliability. Always verify available options directly with the casino before depositing.

Shazam: Payout Speed

Withdrawal speed signals and potential friction points

PSS35
Payout Speed Score
Low
Possible delays
-49 vs platform avg

Potential payout delays

Shazam is grouped into the "Less than 7 days" payout window, but the score indicates potential delays or friction during withdrawals.

Withdrawal Window
Less than 7 days
Common for bank withdrawals and cases with extra verification steps.
Shazam scores 35 for payout speed, which is below our platform average of 84. The declared payout window is Less than 7 days. This typically indicates slower processing, stricter withdrawal conditions, or additional verification hurdles. We detected 4 withdrawal-related flags in the terms (1 red, 3 yellow) — these may impact how smooth the cashout process actually is. Players should set realistic expectations for cashout timing and consider whether the withdrawal policies align with their needs before depositing.
Speed Estimate
SlowAverageInstant
SlowLess than 7 days
What Affects Payout Speed
Verification (KYC)
Identity checks can delay first withdrawals by 24–72h depending on the casino.
Processing queue
Some casinos batch withdrawals at set times; others process in real-time.
Payment method
E-wallets are often fastest. Bank transfers and cards can take 3–5 business days.
Withdrawal limits
Casinos with low caps may split large payouts into multiple payments over days.

Potential Payout Delays

4 flags

Terms & verification clauses detected in the T&C that may slow down or block withdrawals.

1 red flag 3 yellow flags
The PSS score reflects payout speed signals and potential friction points found in public casino policies. Actual withdrawal times may vary based on your payment method, verification status, and the casino's internal processing schedule.

Shazam: UX & Mobile Experience

Mobile usability, performance and player flow signals

UXS85
UX & Mobile Score
High
Strong UX
+5 vs platform avg

Smooth mobile experience

Shazam offers a strong mobile experience with a UXS of 85. Lighthouse reports a mobile performance score of 81 and usability of 100. Strengths: Mobile Performance, Mobile Usability, Game Search UX. Most players should find the mobile site responsive and easy to navigate.
Strengths
Mobile Performance
Mobile Usability
Game Search UX
Registration Flow
Concerns
No major friction signals detected.
UX Signal Breakdown
Mobile Performance
81Good
Page load speed and responsiveness on mobile devices (Lighthouse).
Mobile Usability
100Excellent
Tap targets, layout stability, font sizing and viewport (Lighthouse).
Navigation Clarity
70OK
How easily players find key pages — lobby, cashier, support on mobile.
Game Search UX
92Excellent
Quality of search, filters and game discovery on mobile.
Registration Flow
92Excellent
Sign-up friction — fewer steps and fields mean a higher score.
UXS combines automated Lighthouse data with manual evaluations of navigation, game search and registration flows. All signals are normalized to a 0–100 scale. Scores may update as we run new checks.

Shazam: Customer Reviews

Aggregated player reviews from multiple platforms

CRA68
Customer Reviews
Average
Mixed feedback
+2 vs platform avg

Mixed community feedback

Shazam receives mixed feedback with a CRA of 68. Across 2 external platforms, the average normalized score is 68. Reviews highlight both positive experiences and recurring complaints — players should weigh both sides.
External Score
68/100
2 sources
Our Reviews
0 reviews
Sentiment
No data

External Platform Ratings

2
58
Trustpilot
2.9 / 5Average
Updated Today
78
LCB
3.9 / 5Good
Updated Today
Accuracy notice
Ratings from external platforms are collected automatically and may differ by up to 10% from current values due to differences in scales, moderation and update frequency. Check each platform directly for the most current data.

Player Reviews

There are no player reviews for this casino yet. Be the first to share your experience.
CRA combines player reviews from independent platforms with reviews submitted directly to CasinoAudit. This helps identify recurring patterns in withdrawals, support, bonus terms and overall satisfaction.

Shazam: Additional Info

Editorial notes and extra details about Shazam

The Story Behind Shazam Casino

Shazam Casino burst onto the online gambling scene in 2021, operated by the experienced Alistair Solutions N.V., the same company behind popular sister sites Lucky Tiger and Rich Palms. Built with a magical theme inspired by wizardry and enchantment, the casino was designed to stand out in the crowded iGaming market by blending fantasy-inspired visuals with cutting-edge technology. From day one, the platform positioned itself as a destination where Australian players could immerse themselves in a visually stunning environment while enjoying top-tier RTG gaming content and cryptocurrency-friendly banking.

What makes Shazam particularly interesting is its focus on creating an immersive narrative experience. Rather than offering a standard casino environment, every element from the "Welcome Spell" bonuses to the "Secret Community" VIP program is framed around magical themes. The site's innovative sliding homepage design, where pages expand according to different categories, represents a fresh approach to casino website navigation that has earned praise from industry reviewers.

VIP Program: The Circle of Magic Explained

Shazam's loyalty program, known as "The Circle of Magic" or "Secret Community," features five distinct tiers that reward Australian players for their activity. The program starts at Apprentice level for new members, progressing through Sorcerer, Wizard, and Archmage ranks, with Grandmaster representing the ultimate achievement. Each level unlocks stronger bonuses, faster payout processing, and exclusive personal service.

At the Sorcerer tier, players enjoy better comp point conversion rates and regular free spins. Wizard members receive priority customer support and higher withdrawal limits, addressing one of the common pain points for active players. Archmage players gain access to personalized bonus offers tailored to their playing preferences and monthly cashback deals. The elite Grandmaster tier comes with a dedicated VIP account manager, invitations to special events, and even luxury physical gifts. Every wager contributes points toward status progression, and VIP members report receiving exclusive "spells" (promotional offers) that drop daily, providing consistent value for loyal Australian customers.

Responsible Gambling Tools and Player Protection

While operating under a Curacao license, Shazam Casino implements responsible gambling principles and provides Australian players with several self-exclusion and control tools. The platform offers deposit limit settings that allow you to cap daily, weekly, or monthly spending. Session time reminders can be activated to alert players when they've been gambling for extended periods, helping maintain awareness of time spent on the platform.

Self-exclusion options are available through customer support, allowing players to temporarily or permanently close their accounts. The casino also provides links to international support organizations including Gamblers Anonymous, Gambling Therapy, GamCare, and BeGambleAware. For Australian players specifically, the site recommends resources like the National Gambling Helpline. Transaction history tracking is readily available in player profiles, enabling better monitoring of gambling spending patterns. The platform uses SSL encryption and strict data protection measures to ensure all personal information and responsible gambling choices remain confidential.

Notable Features and Platform Innovations

Shazam Casino distinguishes itself through several unique features rarely found together on competing platforms. The daily login streak system rewards consistent engagement, with free spins awarded for maintaining consecutive login days. This gamification element adds an extra layer of entertainment beyond traditional welcome bonuses. The casino's tournament calendar runs frequent competitions open to all players, not just VIP members, with progressive prize pools that can reach substantial amounts.

The platform's mobile optimization deserves special mention. Rather than requiring a separate app download, Shazam runs seamlessly through mobile browsers on iOS, Android, Blackberry, and Windows Phone devices. The responsive design ensures all features including live chat support, bonus claiming, and full game library access work flawlessly on smaller screens. Crypto enthusiasts will appreciate the enhanced welcome bonuses available for Bitcoin deposits, which can reach up to $7,500 compared to $6,000 for fiat deposits. The site also supports instant crypto withdrawals for verified players, significantly faster than traditional banking methods which can take up to 7 business days.

Shazam Alternatives

Casinos with similar scores, payments and features

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64
FBS82-2
TRS88+1
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PCV59 =
UXS79-6
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Highroller
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Alternatives are ranked by a hybrid similarity algorithm that considers score profiles (FBS, TRS, PSS, PCV, UXS, CRA) and shared features (payment methods, licences, providers, currencies). Match percentage reflects overall similarity to Shazam.

Shazam: FAQ

Quick answers to the most common questions about Shazam

10 questions
This FAQ is based on questions frequently asked about Shazam. Information may change — always check the casino's official site for the latest details.